Therefore, different people will receive updates at different, random times.
1) Try a manual Re-Sync 2) Close Outlook and delete the *.
*** NOTE: The GAL is essentially a real-time / online representation of AD Objects that are Mail Enabled for Microsoft Exchange *** The GAL contains information for all email enabled users, Distribution Groups, and Shared Mailboxes and Exchange Resource Mailboxes.
GAL Objects are directly viewable in the Exchange Management Console/Shell and OWA and Microsoft Outlook BUT ONLY IN ONLINE MODE – The GAL will only present objects that have AD Attributes beginning with ms EXCH* (and some others) populated that it uses to filter on.
You may know Outlook will save offline address books of Exchange account automatically, but do you know which folder the offline address books are saved in?
However sometimes in large complex organisations we have a situation where a new joiner joins and their colleagues want to email them immediately, but they don’t appear in Outlook for them so they call the Helpdesk “Why isn’t Joe Bloggs in the GAL??
Out of which, one such email application is Outlook that stores its address book data offline as OAB (Offline Address Book) extension used by Microsoft Corporation.
It contains all the email address and contact information of an individual profile for Outlook.
” Well, the truth of the matter is that our new joiner Joe is in fact , an update to the Address Book won’t become available to the user until about 48 hours after the change.
This situation however is extremely rare since the default maintenance time on Exchange is at AM and updates and downloads are usually performed during working hours.
This is an amazing solution for testing or even when it is necessary that changes are done immediately.